I wanted to take a moment to thank everyone at R&M for the outstanding work and service you have all provided us! What we had hoped would be a simple task of dropping the pump down 20 feet turned into finding out the pump was bad and needing replacement. Aaron, Zack and Ray switched gears and rearranged their day and got to work changing my pump. I was lucky enough that you happen to have one in your shop and we were able to get it a couple of hours later which resulted in me having water again the same day. Aaron was super knowledgeable and indulged my many, many questions throughout the day and took time to explain the process as he went. As we ran into possibilities of something becoming more complicated, he took the time to explain different scenarios and what the impact could mean for both cost and schedule. Your team made it very easy to trust in their work and their word! When Aaron said "I think you need a new pump" I didn't question his analysis at all.
It has been several days now and we have the best water we have had since buying this property in April. Thank you again to everyone at R&M for helping us out. I truly appreciate it. I won't hesitate to recommend R&M to anyone in the future.
TrevorWe could not be more pleased and appreciative of the fantastic service we (again) received from R&M Drilling. Who knew great water pressure could be such a hoot? Special thanks to you for the timely and efficient correspondence; to Mike for, well, for being Mike and making all this happen; and to your great crew: Aaron, Joey, and Billy. They are obviously quite skilled and each of them does a fine job representing your company. And, finally, a special thanks to Mike and Aaron for all the great information they freely shared and for breaking it down into language that was easy to understand.
Chris and Charlotte PortWe had an emergency at our home, no water at 6 am in the morning. Called Mike and he was out at our home first thing in the morning. Got our pump running in no time. Reliable and efficient! Thank you Mike & crew!
Jeanne O.These guys are very helpful and they will go out of their way to make things are done right. They are very competitive on prices. Mike is very friendly they did excellent work and they are very prompt. I wouldn't go anywhere else and I would highly recommend them.
Nixon A.Call R & M first! They know what they are doing. They arrive on time and their prices are better than others in the area!
Georgia S.We received excellent service. They are very knowledgeable and promp. I highly recommend their services!!
Tami T.Great customer service! My well job was done in a timely matter! Everyone was very friendly. Highly recommended!
Deally C.Great company to work with! They came out promptly to assess the issues we were having and got started right away! Highly recommended!
Jenn G.If you need pump or well work call Mike first! Very prompt, knowledgeable and very reasonable priced.
Leslie S.I highly recommend Mike and his company for your well and septic needs. He is very knowledgeable, prompt, great service and is priced reasonably. He came out on Fathers Day in the morning and fixed my well promptly.
Amber R.They were awesome great people.
Kimberly G.Appreciated the quick response.
Jim A.They were prompt, friendly, and courteous. Mike took time to answer questions. I feel the company is trustworthy.
Betty D.I had great services with R & M they did a great job! Got my pump running again. I would highly reccommend this company for service. Very honest and good pricing. I would defently call them back. Call MIke. GREAT TEAMWORK GUYS..!
Jose M.Very responsive, quick to get the job done with no hassle or unwanted sales pressure. He did an outstanding job! I'm very pleased!
James S.We are a non profit organization & our hall was rented for the evening & no water. Mike & his son came within an hour. On a Saturday no less! They fixed the pump & it was ready for the event. We can't say enough good things about R M. Thanks guys! San Joaquin Valley Rangers
Ben G.Showed up on time. Diagnosed problem. Replaced the relay box with a new one from town. Straight forward repair, checked pump current draw and it was still acceptable. No upsell, no gouge, no hassle--just excellent service.
Kent H.The men that came out to our house to fix the pump was very good and the service is great they just know what to do in a timely manner and they are very friendly and professional and polite please use them 10 stars
Leroy T.Very satisfied with the Job , they expedited the job, worked till the job was done. explained everything to my understanding. there was a lot to be done, they had lots of expertise
Hubert F.Mike and his crew were fantastic! He was extremely professional and conscientious. We would recommend him anytime without hesitation. We have a great sense of relief that we now have someone we can rely on. We will be customers for life. Thank you Mike @ R & M Water Well Drilling & Pumps
Joe W.Very prompt response and got right to it when they arrived. They solved my problem within an hour after I had originally had a different company spend one and half days trying to fix my water situation. I was very impressed with their knowledge and confidence and they were really nice guys as well.
Bill F.Very responsive. We found a middle spot to meet so he could give me the part I needed, then I went home and fixed my pump and had water again in the house. He appreciated my predicament.
Jim H.Mike was very responsive and professional. He works quickly and efficiently and didn’t leave until he diagnosed and corrected my well problem. I highly recommend this company.
Richard P.Mike is fabulous! He called me right back and came out the same day. He is very reasonably priced and accommodating. I would absolutely recommend him to anyone that needs well repair.
Susan B.Prompt, explained the repairs that needed to be made, had the needed parts on the truck. I would use them again.
Jane L.I got a call from Mike from R&M shortly after placing my problem with our well. He a job that he had to go for repair but he could stop by to take a look at our issue with the well. He arrived as promised, looked at the well and and asked if I wanted have fixed right now because he had the parts and it wasn't going to take a lot of time . He finished the job with his crew and now we have water again. Great job to Mike and his associates.
Humphrey C.Excellent response to our needs. A really profession job and we'd be happy to recommend this company, Our pump was replaced promptly and service was restored.
Robin S.R & M Drilling was fantastic. They were professional, courteous and very informative. They explained what they were doing and what caused the problem. Thank you R & M Drilling.
Lynne A.Mike answered his phone on Labor Day morning and replaced my pump panel, so our well would run and we would have running water. Even with emergency service, his price was very fair. I would give bonus stars if I could.
Jerome P.Mike came out on a Saturday morning to help me with my pump problem. We found the leak in the system and he further wrote me an estimate to replace the pump. That being said, will hire him again should I need it.
Tom S.I was told he would be here at 9 am. He was 15 minutes early. Mike was a very clean work and very polite. I would diffently ask him back if I need more work.
Karen B.This company responded immediately to our dilemma of 'no water' from our well. Once the owner evaluated that our pump was broken, he scheduled the very next day and postponed his other jobs. He commented, "No water takes precedent over everything else". Thank you, so very much for your quick repairs! (I do wish he would have followed through and sent me the letter for PG&E regarding "unintended use", though!)
Dava S.I was pleased with their service, they were prompt and professional. They gave my problem the urgency it required. I also liked that they kept me updated on when they would show up. Would definitely hire them again, but I hope I don't have to.
Delia R.Mike and his son are incredibly professional and got the job done quickly and I was pleasantly surprised with how low the bill was. They also adjusted their schedule to provide service the next day. I now have great water pressure and I will definitely use R&M again if needed.
Abel R.